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Product Safety & Compliance

Safety at SSP

SSP develops products for industrial safety applications where safety, reliability and cybersecurity are of paramount importance. We are committed to continuously improving the cybersecurity of our products throughout their entire product lifecycle.

Incident Response

Report a security vulnerability

If you believe you have discovered a cybersecurity vulnerability or a security-related issue in one of our products, please contact us directly.

Direct contact

Security Team

Please send your enquiries directly to the relevant department:

E-Mail: ...

We endeavour to acknowledge any reports received within a reasonable period of time, usually within five (5) working days.

Informationen

Required details

Please provide the following information where possible:

  • ✔Product name
  • ✔Product ID number
  • ✔Description of the problem
  • ✔Steps to reproduce the problem
  • ✔Your contact details
Transparency & Lifecycle

Security Updates & Support

Important documentation, software bill of materials and guidelines relating to the product lifecycle.

Notes

Security updates & security advisories

Where applicable, SSP publishes information on security vulnerabilities, security updates, product notices and the product lifecycle via this website and other established communication channels for customers.

Software

Software list

You can find a complete list of the software used in our products here:

Lifecycle

Support periods for product safety

SSP provides cybersecurity support for its products throughout their supported lifecycle. Information on product-specific support periods and end-of-support dates is published on this page.

Is there anything else?
Need for Information or help?

We are always available to answer any enquiries you may have regarding cyber security

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